Occupancy Cost Savings for a Retail Bank

Situation

  • A regional bank with a $87 million annual spend for occupancy desired to achieve cost savings
  • Cost reduction was pursued for nonbranch leases, nonbranch services, and branch services
  • Facilities were operated under an umbrella contract with a national real estate firm.

Results

  • Cost savings of up to $9 million annually were identified through
    • Space utilization improvement, including consolidation of locations
    • Contractual savings in the facilities agreement, including variablizing labor costs
    • Developing and applying standards for acquisition and construction of new office space
    • Creating a real estate policy that aligned services provided with strategic goals of the bank, thereby creating a framework to measure performance against savings goals
  • Key metrics were identified to measure savings.